Today, March 15, World Consumer Rights Day.
We EJS hope each consumer is well respected any time and any where.
As a screw barrel manufacturer, we EJS produce extruder screws and barrels, injection molding screws and barrels for OEM machine builders and end users.
Our entire company takes each customer seriously and handles their orders carefully, our customers have the rights to say “NO” to our products or even reject our products when there is an inferiority, they have their RIGHTS every day.
We believe that:
The most unhappy customers are our greatest source of learning.
How we think about your customers influences how we respond to them.
Quality in a service or product is not what we put into it. It is what the customer gets out of it.
Customers don’t measure us on how hard we tried. They measure us on how hard we deliver.
Customers don’t care about our solutions, they do care about their problems.